Privacy Policy
Last updated: July 2026
At YoMarrakech, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you use our website or book our services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Who We Are
YoMarrakech is a premium travel company specializing in:
- Private Airport Transfers
- Private Chauffeur Services
- Day Excursions
- Adventure Activities
- Luxury Travel Experiences
- Tailor-Made Tours throughout Morocco
Our goal is to provide a safe, reliable, and personalized travel experience while protecting your personal information.
2. Information We Collect
We may collect the following information when you use our website or contact us.
Personal Information
- Full Name
- Email Address
- WhatsApp Number
- Phone Number
- Pickup Address
- Hotel or Riad
- Destination
- Flight Information
- Travel Dates
- Number of Passengers
- Special Requests
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Language Preferences
- Pages Visited
- Time Spent on Website
- Referral Source
3. How We Use Your Information
We use your information to:
- Process reservations
- Provide personalized quotes
- Organize airport transfers
- Arrange excursions and activities
- Contact you regarding your booking
- Respond to customer support requests
- Improve our website and services
- Prevent fraud
- Comply with legal obligations
We never sell your personal information.
4. WhatsApp Communication
Many reservations are completed through WhatsApp.
By contacting us via WhatsApp, you agree that we may use your phone number to:
- Send booking confirmations
- Provide quotes
- Share driver information
- Answer your questions
- Offer customer support before, during, and after your trip
5. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Analyze website traffic
- Improve website performance
- Measure marketing campaigns
You may disable cookies in your browser settings at any time.
6. Third-Party Services
We may use trusted third-party providers including:
- Google Analytics
- Google Maps
- Google Reviews
- WhatsApp Business
- Google Ads
- Meta (Facebook & Instagram)
- Payment Providers
These providers may collect information according to their own privacy policies.
7. Data Security
We take appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
Although no online system is completely secure, we continuously work to protect your information.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your reservation
- Provide customer support
- Meet legal obligations
- Improve our services
Once your information is no longer required, it is securely deleted.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Withdraw consent
- Request a copy of your personal data
To exercise any of these rights, simply contact us.
10. Children’s Privacy
Our services are not intended for children under the age of 16.
We do not knowingly collect personal information from children.
11. International Visitors
Our services are available to travelers from around the world.
By using our website, you understand that your information may be processed in Morocco.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with the updated revision date.
13. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
YoMarrakech
📍 Marrakech, Morocco
📧 Email: contact@yomarrakech.com
💬 WhatsApp Support: Available 24/7
🌐 Website: www.yomarrakech.com
© 2026 YoMarrakech. All Rights Reserved.